OpsNexa (“”we,”” “”us,”” or “”our””) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
a. Personal Information
We collect personal information that you voluntarily provide when you register on our platform, post a project, apply for projects, or communicate with us. This may include:
– Name
– Email address
– Contact details
– Payment information
– Project details and communication history
b. Usage Information
We automatically collect certain information when you use the platform, including:
– IP address
– Browser type
– Operating system
– Referring website
– Pages visited and time spent on each page
– Interaction data (e.g., clicks and scrolls)
2. How We Use Your Information
We may use the information we collect for various purposes, including:
– Account Management: To create and manage your account on OpsNexa.
– Service Provision: To facilitate communication, project posting, and job application processes.
– Payment Processing: To process payments, including fees, invoices, and refunds.
– Customer Support: To respond to your inquiries, requests, or feedback.
– Security and Compliance: To detect and prevent fraud, unauthorized access, and other security issues.
– Analytics and Improvement: To monitor and analyze usage and trends to improve our platform’s functionality and user experience.
3. Sharing and Disclosure of Your Information
OpsNexa respects your privacy and only shares information as outlined below:
– With Freelancers and Clients: To facilitate project-related communication and collaboration, we may share contact and project information with freelancers or clients as needed.
– Service Providers: We may work with trusted third-party vendors to support our operations (e.g., payment processors, cloud hosting, analytics services). These providers are authorized to use your information only as necessary to provide services on our behalf.
– Legal Requirements: We may disclose your information if required by law, regulation, or in response to valid legal processes (e.g., court orders or subpoenas).
– Business Transfers: In the event of a merger, acquisition, or sale of OpsNexa, your information may be transferred as part of the assets of the business.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will delete or anonymize it in a secure manner.
5. Data Security
We employ technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
– Access: Request access to your personal data held by us.
– Correction: Correct or update any inaccurate or incomplete personal data.
– Deletion: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
– Objection: Object to processing your personal data under certain circumstances.
To exercise any of these rights, please contact us at [privacy@cloudopsnetwork.com](mailto:privacy@cloudopsnetwork.com).
7. Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to enhance your user experience and analyze platform usage. You may adjust your browser settings to reject cookies; however, this may impact certain functionalities of our platform.
8. Third-Party Links
Our platform may contain links to third-party websites or services. OpsNexa is not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
OpsNexa is not intended for use by children under the age of 13. We do not knowingly collect or maintain information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.
10. Changes to This Privacy Policy
OpsNexa reserves the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our platform and updating the effective date at the top of this page. Continued use of our platform after such changes signifies your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us at:
Email: support@opsnexa.com