Last Updated: 28 Oct 2024
Welcome to OpsNexa (“”we,”” “”us,”” or “”our””). By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions (“”Terms””). Please read them carefully, as they govern your use of our services.
1. Acceptance of Terms
By registering on or using OpsNexa, you agree to be legally bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use of our platform.
2. Eligibility
To use OpsNexa, you must be at least 18 years old and have the legal authority to enter into a binding contract. By using our platform, you represent that you meet these eligibility requirements.
3. User Accounts
a. Account Creation
To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
b. Account Information
You agree to provide accurate and current information during registration and to keep your account information updated. OpsNexa reserves the right to suspend or terminate accounts with incomplete or misleading information.
4. Platform Fees and Payments
OpsNexa charges a platform fee of 3%-5% on each transaction, which applies to payments processed on the platform. All payment terms, including fees, are detailed in our Payment Terms.
5. User Conduct
You agree to use OpsNexa responsibly and refrain from:
– Engaging in fraudulent or unlawful activities.
– Violating any applicable laws or regulations.
– Posting, sharing, or distributing inappropriate, offensive, or misleading content.
– Disrupting the platform’s security or attempting to gain unauthorized access to restricted areas.
– Harassing or threatening other users, freelancers, or OpsNexa staff.
6. Project Posting and Freelancer Services
OpsNexa enables clients to post projects and freelancers to apply to or work on projects. Both clients and freelancers agree to:
– Engage professionally and respectfully.
– Comply with project terms agreed upon between both parties.
– Complete all assigned work as per the specifications and timeline.
OpsNexa does not guarantee specific results or outcomes and acts only as an intermediary between clients and freelancers.
7. Intellectual Property
All content and materials provided on OpsNexa, including text, graphics, logos, and software, are the property of OpsNexa or its licensors and are protected by applicable intellectual property laws. Users are prohibited from reproducing, distributing, or using any content without prior written permission from OpsNexa.
8. Dispute Resolution
a. Dispute Policy
In the event of a dispute between clients and freelancers, either party may initiate a dispute by notifying OpsNexa within 3 business days of payment.
b. Resolution Process
OpsNexa will mediate and review the dispute to reach a fair outcome. If a resolution cannot be reached, OpsNexa reserves the right to issue a partial or full refund, as appropriate.
9. Limitation of Liability
OpsNexa is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or revenue arising out of or in connection with the use or inability to use our platform. In no event shall OpsNexa’s liability exceed the total amount paid by you, if any, to access or use our platform.
10. Termination of Use
OpsNexa reserves the right to suspend or terminate your account, without notice, if you violate these Terms or engage in prohibited conduct. Upon termination, you must cease all access and use of the platform.
11. Modifications to Terms
OpsNexa may revise these Terms at any time. We will notify users of significant changes by posting the updated Terms on our platform and updating the effective date. Your continued use of the platform constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of US Jurisdiction. You agree to submit to the exclusive jurisdiction of the courts in US for the resolution of any disputes.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: support@opsnexa.com